[{"data":1,"prerenderedAt":399},["ShallowReactive",2],{"help-\u002Fhelp\u002Fconnect-stripe":3,"help-related-\u002Fhelp\u002Fconnect-stripe":335},{"id":4,"title":5,"body":6,"category":323,"description":324,"extension":325,"meta":326,"navigation":327,"order":328,"path":329,"product":330,"seo":331,"stem":332,"updated":333,"__hash__":334},"help\u002Fhelp\u002Fconnect-stripe.md","Turn on the online store and connect Stripe",{"type":7,"value":8,"toc":312},"minimark",[9,18,21,39,45,50,53,74,77,90,102,106,109,153,166,173,183,187,199,203,206,231,238,242,260,270,274,277,281,287,293,299],[10,11,12,13,17],"p",{},"Your store takes payments through ",[14,15,16],"strong",{},"Stripe",", into your own Stripe account. You see every payment in your own Stripe dashboard, and Stripe pays it out to your bank. We never hold your money, and we take no cut of your sales.",[10,19,20],{},"Before your site can take orders:",[22,23,24,32],"ol",{},[25,26,27,28,31],"li",{},"Turn on the ",[14,29,30],{},"Online store add-on"," in your dashboard.",[25,33,34,35,38],{},"Connect a Stripe account from your editor's ",[14,36,37],{},"Store"," screen.",[10,40,41,42,44],{},"You can do these in either order. Your editor's ",[14,43,37],{}," screen shows where you are with both.",[46,47,49],"h2",{"id":48},"turn-on-the-online-store-add-on","Turn on the Online store add-on",[10,51,52],{},"The add-on is $10 a month for the site. Only the account owner can turn it on, once the site is live and your plan is running.",[22,54,55,62,69],{},[25,56,57,58,61],{},"Sign in to your dashboard, open ",[14,59,60],{},"Sites"," and find your site.",[25,63,64,65,68],{},"Click ",[14,66,67],{},"Online store",".",[25,70,64,71,68],{},[14,72,73],{},"Turn on the online store",[10,75,76],{},"On the monthly plan, it's added to your monthly bill from today, and your next bill includes the part of this month that's left. On the yearly plan, it's charged monthly to the card your plan uses, starting today.",[10,78,79,80,82,83,85,86,89],{},"From your editor, open ",[14,81,37],{},". Under ",[14,84,30],{},", ",[14,87,88],{},"Turn it on in your dashboard"," takes you to the same page.",[10,91,92,93,95,96,99,100,38],{},"To stop selling, go back to ",[14,94,67],{}," in your dashboard and click ",[14,97,98],{},"Turn off the online store",". Your site stops taking orders right away. Your products stay on your site with their prices, and your past orders stay on your ",[14,101,37],{},[46,103,105],{"id":104},"connect-stripe","Connect Stripe",[10,107,108],{},"You need a Stripe account in your business's name. If you don't have one, you make one along the way. It takes a few minutes, with your business details and the bank account for your payouts. Only the account owner can connect Stripe.",[22,110,111,117,137,140],{},[25,112,113,114,116],{},"In your editor, click ",[14,115,37],{}," in the sidebar.",[25,118,119,120,122,123,125,126,128,129,132,133,136],{},"Under ",[14,121,16],{},", click ",[14,124,105],{},". If there's no ",[14,127,16],{}," part, turn on ",[14,130,131],{},"Take orders online"," under ",[14,134,135],{},"Settings"," first.",[25,138,139],{},"Stripe's own page opens. Sign in to your Stripe account, or create one, and answer Stripe's questions about your business.",[25,141,142,143,145,146,148,149,152],{},"When you finish, Stripe sends you back to your ",[14,144,37],{}," screen. ",[14,147,16],{}," says ",[14,150,151],{},"Connected",", with your business name.",[10,154,155,156,161,162,165],{},"The same Stripe account takes deposits and paid spots for ",[157,158,160],"a",{"href":159},"\u002Fhelp\u002Fbookings#take-a-deposit","bookings",", and you can connect it from the ",[14,163,164],{},"Bookings"," screen too.",[10,167,168,169,172],{},"If you stop partway, the button says ",[14,170,171],{},"Finish setting up Stripe",". Click it to carry on where you left off. If Stripe asks for more details later (it sometimes does, to verify a business), it emails you, and you answer in your Stripe dashboard.",[10,174,175,176,178,179,68],{},"Your site takes orders once the add-on is on, Stripe says ",[14,177,151],{},", and you've published your products. See ",[157,180,182],{"href":181},"\u002Fhelp\u002Fonline-store","Sell products with the online store",[46,184,186],{"id":185},"open-your-stripe-dashboard","Open your Stripe dashboard",[10,188,189,190,192,193,122,195,198],{},"On the ",[14,191,37],{}," screen, under ",[14,194,16],{},[14,196,197],{},"Open Stripe"," to go to your own Stripe dashboard. That's where you handle money: promotion codes, refunds and payouts.",[46,200,202],{"id":201},"make-a-promotion-code","Make a promotion code",[10,204,205],{},"Customers can type a promotion code at checkout. Make codes in Stripe:",[22,207,208,219],{},[25,209,210,211,214,215,218],{},"In your Stripe dashboard, open ",[14,212,213],{},"Product catalog",", then ",[14,216,217],{},"Coupons",", and create a coupon, like 10% off or $5 off.",[25,220,221,222,225,226,230],{},"In the coupon, add a ",[14,223,224],{},"promotion code",", the word customers type, like ",[227,228,229],"code",{},"SPRING10",". You can limit how many times it's used or when it ends.",[10,232,233,234,237],{},"The checkout page has an ",[14,235,236],{},"Add promotion code"," link where customers type it. The discount shows on the order.",[46,239,241],{"id":240},"refund-an-order","Refund an order",[22,243,244,254],{},[25,245,210,246,249,250,253],{},[14,247,248],{},"Transactions"," (or ",[14,251,252],{},"Payments",") and find the payment. The customer's email is on it.",[25,255,64,256,259],{},[14,257,258],{},"Refund",", choose the full amount or part of it, and confirm.",[10,261,262,263,266,267,269],{},"Stripe returns the money to the customer's card. A fully refunded order is marked ",[14,264,265],{},"Refunded"," on your ",[14,268,37],{}," screen. Stripe usually keeps its card fee on a refunded payment.",[46,271,273],{"id":272},"payouts-and-receipts","Payouts and receipts",[10,275,276],{},"Stripe sends your sales to your bank on its usual schedule, minus its card fees. Stripe emails customers their receipts. You can change the receipt's logo and colors in your Stripe dashboard's branding settings.",[46,278,280],{"id":279},"questions","Questions",[10,282,283,286],{},[14,284,285],{},"Can I use the Stripe account I already have?"," Yes. Sign in with it in step 3. Your store's payments appear next to your other Stripe payments.",[10,288,289,292],{},[14,290,291],{},"Do you see my customers' card numbers?"," No. Customers pay on Stripe's secure page; card details never touch your site or us.",[10,294,295,298],{},[14,296,297],{},"What does it cost?"," $10 a month for the add-on, plus Stripe's card fees on each sale. We add no fee to your sales.",[10,300,301,302,85,304,85,308,68],{},"Related: ",[157,303,182],{"href":181},[157,305,307],{"href":306},"\u002Fhelp\u002Fstore-orders","Store orders",[157,309,311],{"href":310},"\u002Fhelp\u002Fplans-and-billing","Plans, billing and credits",{"title":313,"searchDepth":314,"depth":314,"links":315},"",2,[316,317,318,319,320,321,322],{"id":48,"depth":314,"text":49},{"id":104,"depth":314,"text":105},{"id":185,"depth":314,"text":186},{"id":201,"depth":314,"text":202},{"id":240,"depth":314,"text":241},{"id":272,"depth":314,"text":273},{"id":279,"depth":314,"text":280},"Integrations","Turn on the Online store add-on, connect your own Stripe account, and handle promotion codes, refunds and payouts in Stripe.","md",{},true,122,"\u002Fhelp\u002Fconnect-stripe","business",{"title":5,"description":324},"help\u002Fconnect-stripe",null,"ZN8IuyePHZPL9Hmk7kw3AxOtkUmw6LFPeHO-sF5_-ts",[336,339,342,345,348,351,354,357,360,363,366,369,372,375,378,381,384,387,390,393,396],{"path":337,"title":338},"\u002Fhelp\u002Fforms-and-inbox","Forms and your inbox",{"path":340,"title":341},"\u002Fhelp\u002Ffollow-up-leads","Follow up on leads",{"path":343,"title":344},"\u002Fhelp\u002Fimport-a-form","Bring in a form you already use",{"path":346,"title":347},"\u002Fhelp\u002Fcustomers","Customers",{"path":349,"title":350},"\u002Fhelp\u002Fcontacts-list","Your email list",{"path":352,"title":353},"\u002Fhelp\u002Fsend-a-newsletter","Send a newsletter",{"path":355,"title":356},"\u002Fhelp\u002Fask-for-reviews","Ask customers for reviews",{"path":358,"title":359},"\u002Fhelp\u002Frequest-a-payment","Request a payment or send an invoice",{"path":361,"title":362},"\u002Fhelp\u002Fsigned-forms-and-waivers","Signed forms and waivers",{"path":364,"title":365},"\u002Fhelp\u002Fclass-packs","Class packs",{"path":367,"title":368},"\u002Fhelp\u002Fmemberships","Memberships",{"path":370,"title":371},"\u002Fhelp\u002Fask-us-chat","Ask us chat",{"path":373,"title":374},"\u002Fhelp\u002Fbookings","Take bookings on your site",{"path":376,"title":377},"\u002Fhelp\u002Fcheck-in","Check people in with a QR code",{"path":379,"title":380},"\u002Fhelp\u002Fgift-cards-and-coupons","Gift cards and coupons with a QR code",{"path":382,"title":383},"\u002Fhelp\u002Fto-dos","Keep your team's to-dos in one list",{"path":385,"title":386},"\u002Fhelp\u002Fbusiness-without-a-website","Take bookings without a website",{"path":388,"title":389},"\u002Fhelp\u002Freservations","Take restaurant reservations on your site",{"path":391,"title":392},"\u002Fhelp\u002Fbooking-calendar","Connect your calendar to bookings",{"path":394,"title":395},"\u002Fhelp\u002Ftake-payments","Take payments with payment links",{"path":397,"title":398},"\u002Fhelp\u002Fnewsletter-signup","Add a newsletter signup",1794015237568]